Clear rules.
Fair play.
These terms explain what you can expect from Xtactic and what we ask of you: how accounts and subscriptions work, who owns what, and how we all keep the Service safe for coaches and their players.
01Agreement to these terms
These Terms of Use (“Terms”) are an agreement between you and Xtactic LLC, United Arab Emirates (“Xtactic”, “we”, “us”). They govern your use of the Xtactic app on iOS, iPadOS, Android, macOS and the web (the “App”) and this website (the “Site”), together the “Service”.
By creating an account, installing the App or using the Service you accept these Terms, our Privacy Policy and our Cookie Policy. If you use the Service on behalf of a club, school or other organisation, you confirm you have authority to bind that organisation, and “you” includes it.
You must be at least 18 years old, or the age of majority where you live, to create an account.
02The Service
Xtactic lets coaches design set plays on a 2D and 3D board, animate them frame by frame, manage teams and rosters, plan matches, collaborate in shared workspaces and export tactics as images, PDFs and videos. Some features need an internet connection, including sign-in, sync, sharing, live co-editing and subscription checks. On the web the App works online only.
We improve the Service continuously and may add, change or remove features. We will try to give reasonable notice of changes that materially reduce the Service you pay for.
03Your account
You can sign up with an email address and password, or with Apple or Google. Keep your credentials confidential and tell us at support@xtactic.app if you suspect unauthorised access.
Provide accurate information and keep it up to date. Your nickname (@handle) identifies you to other coaches; choose one that is not misleading, offensive or someone else’s trademark.
You are responsible for all activity under your account, including activity by people you add to your workspaces.
One person per account. Seats on a team plan are for named individuals and may not be shared between people.
04Subscriptions, seats and devices
Plans
One coach seat for a single licensed coach.
A fixed number of coach seats for a staff or club. Seats are assigned by the plan owner to people by email; a seat can be reassigned when someone leaves.
Each licensed coach may use the App on a limited number of devices at the same time (currently three). You can manage your devices in the App.
Plans and prices shown on the Site are for information, exclude VAT, and may differ by country and store. The Site does not currently sell subscriptions. The price shown in the store at the time of purchase is the price you pay, and may include applicable taxes.
Billing through the app stores
- Subscriptions are purchased through the Apple App Store or Google Play and are billed by them under their terms. Prices are shown in the store before you confirm.
- Refunds are handled by Apple or Google under their policies. Where we are legally required to, or where we terminate your access without cause, we will help you obtain a refund for the unused portion.
- If a store reports a lapsed or refunded purchase, paid features are locked until an active subscription is restored. Your content is kept in line with our Privacy Policy.
Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before renewal. Cancel or change your plan in your App Store or Google Play subscription settings; uninstalling the App does not cancel a subscription.
Offline use
The App can verify your licence for a limited period while offline. Prolonged offline use may require you to reconnect so we can confirm your subscription is still active.
05Your content
You own the tactics, animations, rosters, images, notes, comments and other material you create or upload (“Your Content”). We do not claim ownership of it.
So that we can run the Service, you grant Xtactic a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, display and process Your Content solely to: sync it to your devices, show it to the people you share it with, generate exports you request, back it up and keep the Service secure. This licence ends when Your Content is deleted, except for copies that remain in shared workspaces or recipients’ workspaces where you sent them, and for short-lived backups.
You are responsible for Your Content. You confirm you have the rights and permissions needed to upload it and to share it with others, including for photos and personal details of players. Do not upload content that is unlawful, infringes someone else’s rights, is abusive or harassing, or contains malware.
Exports you create, such as images, PDFs and videos of your own tactics, are yours to use for coaching, teaching, presenting and publishing. You may not present exports in a way that suggests Xtactic endorses your material, or use them to promote a product or service that competes with Xtactic.
06Sharing and collaboration
- When you invite someone to a workspace, share content with them or send them a copy of a tactic, they can view and, depending on their role, edit that content. Choose your collaborators carefully; we cannot recall content someone has already seen or exported.
- Workspace owners control roles and may remove members. Content created in a team workspace belongs to that workspace and stays there if a member leaves.
- Live co-editing sessions show other participants your presence and edits in real time.
- Be respectful in comments. We may remove content or suspend accounts that harass, threaten or abuse others.
07Acceptable use
You agree not to:
- Copy, modify, distribute, sell, rent or sublicense the App or any part of it, or use it to build a competing product or service.
- Reverse engineer, decompile or attempt to extract the source code, models, animations or assets of the App, except where the law expressly allows it.
- Scrape, crawl or access the Service by automated means, or bypass licence, seat or device limits.
- Interfere with the Service’s security or operation, probe its infrastructure or access accounts or workspaces you are not authorised to access.
- Use the Xtactic name, logo or generated content to promote another software product or service, or imply an affiliation with Xtactic, without our written permission.
- Use the Service in violation of any law, including data-protection laws that apply to information you store about players.
08Intellectual property
The App, the Site, and everything in them that is not Your Content — including software, 3D models, player and pitch assets, animations, design, text and trademarks — belong to Xtactic or our licensors and are protected by copyright, trademark and other laws. We grant you a limited, personal, non-transferable, revocable licence to use the App for its intended purpose while you comply with these Terms. No other rights are granted.
Feedback you send us may be used to improve the Service without any obligation to you.
09Third-party services
The Service depends on third parties such as Apple, Google, Supabase, RevenueCat and Firebase, and may let you connect optional sports-data providers using your own API key. Those services are governed by their own terms, and we are not responsible for their availability or conduct. Apple and Google are not parties to these Terms and have no obligation to provide support for the App.
10Suspension and termination
You can stop using the Service at any time and delete your account from Settings in the App, or from our account deletion page.
We may suspend or terminate your access if you materially breach these Terms, create risk or legal exposure for us or other users, or if we are required to by law. Where reasonable we will warn you first and give you a chance to fix the problem. If we terminate your account for a reason other than your breach, we will help you obtain a pro-rated refund of any prepaid subscription through the relevant store.
Sections about Your Content, intellectual property, disclaimers, limitation of liability and governing law survive termination.
11Disclaimer of warranties
The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, merchantability and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, that content will never be lost, or that any tactic will produce a particular sporting result. Keep exports or backups of anything that matters to you.
12Limitation of liability
To the fullest extent permitted by law, Xtactic and its officers, employees and suppliers will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of data, profits, goodwill or business interruption, arising from your use of or inability to use the Service.
Our total liability for all claims relating to the Service in any 12-month period is limited to the amount you paid us for the Service in that period, or 50 USD if you paid nothing. Nothing in these Terms limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.
13Indemnity
You will defend and indemnify Xtactic against claims, damages and reasonable costs arising from Your Content, your breach of these Terms or your violation of any law or third-party right, including the rights of players whose information you store.
14Governing law and disputes
These Terms are governed by the laws of the United Arab Emirates, without regard to conflict-of-law rules. Any dispute that cannot be resolved informally will be brought before the competent courts of the United Arab Emirates. If you are a consumer, you may also benefit from mandatory protections of the law of the country where you live, and nothing here removes them.
Before starting any formal proceedings, please contact support@xtactic.app so we can try to resolve the matter directly.
15Changes to these terms
We may update these Terms from time to time. We will post the updated version on this page with a new effective date and, for material changes, notify you in the App or by email before they take effect. Continued use of the Service after a change means you accept the updated Terms. If you do not agree, stop using the Service and cancel any subscription through your store.
16General
- These Terms and the Privacy Policy are the entire agreement between you and Xtactic about the Service.
- If any provision is found unenforceable, the rest remains in effect.
- Our failure to enforce a provision is not a waiver of it.
- You may not assign these Terms; we may assign them to a successor of our business.
17Contact us
Questions about these Terms: support@xtactic.app.
Xtactic LLC, United Arab Emirates